Clocks for All Motorcycles, Snowmobiles, Bicycles and Jetskis

Marlin

I just received my HBC set,clock and thermometer for my Yamaha V Star 1100.I ordered on Monday and I installed them on Friday.
They look great,one of the best accessories I have put on the bike.
These are the second set I have purchased from you in a month.
The first set went on a Yamaha V Star 650 and did they dress up the bike.Again I ordered on Monday,had them on by Friday.What great customer service.It was a pleasure doing business with you.As my riding buddies see how great my bikes look,I hope they will follow suit and get their set.Again great products,love the way they look on my bikes and your customer service is top drawer.......Michael

Marlin
II received the replacement clock today and am impressed with your timely and helpful response. It is nice to do business with a class act in today's very troubled business environment.

To whom should I return the original unit? Should it be insured or simply returned by mail? I would be happy to take care of that right away. Just let me know. By the way; the replacement unit appears to be working fine.

Thanks again.
Tim

Marlin
Just received my clock and thermometer with the universal mounts.They look great on my bike and what great quality products.Can't wait to show off my bike!!!!! Thanks again for a great product.The service was fast too,got my package in 4 days all the way to Arizona...That's customer service!!!!!!!!!

Respectfully
Michael

Just wanted to let you know that I got the replacement light that you sent to replace the DOA I received on my last order. You guys give great service, and I very much love (and promote) your products. When I get this last light hooked up, I'll send you some photos for your use any way you see fit.

I too run a service business, (and with the possible exception of my own service level...))), you have the best service I have ever encountered from any company anywhere. May there be more businesses like yours....

All the very best

HI Michael

I will send a new mount. You have a HBC 1" is that what you have?
Please take the bad mount and put it in the bag that I send the new
mount in and send it back please.

Wow. Thanks for the quick response. I didn't expect to hear back the same day.

I will send back the old mount.

What great service. It really is "kick-ass".

Hello Marlin,

Yes I received your very quick response. I'm anxiously waiting for the delivery now. It looks like the weather in Winona MN is going to stay warm enough to ride this week. So I'll get a chance to try your clock out before I put the bike away for winter.

Thank you,
Bryon

Hi Marlin,
Thank you. That's truly great customer service. More companies should stand behind their products in the same fashion. I'll return the broken one as soon as the new one arrives.

John Flannery

Dear Marlin,

Thanks you for your recent courtesy is sending me additional screws for your handlebar mounted clock and thermometer. My “concrete” floor has magical properties to cause dropped items to disappear!

While I’m on the topic, I have purchased a number of your products over the past two years for biker friends and have received any number of compliments on the obvious quality and styling of your “gauges”. My best ridding buddy is difficult to buy for as he obsesses over his bike. I bought him your Road King Swivel Fork Lock Clock as a birthday gift and he absolutely loved it – he turned right around and bought one for his brother. I hope a number of friends who have asked, “Hey TK, were did you find that clock” (Thunder Press) have sent some business your way.

Thomas K. Ford

Dear Marlin,

Thank you so much for your quick and courteous reply. I truly enjoy having
both a clock & thermometer on my V-Star and receive lots of comments from
other bikers.
Thank you again for your help.

Thank you all very much, I didn't realize how much I missed that clock until
I was riding. The best in response to my e-mails too
Thanks again, THEY SAY THE BEST ADVERTISEMENT IS BY MOUTH. lol I have a big mouth.
Thank You again
Joe

Marlin

I just received my replacement clock and wanted to say thanks for a great product and outstanding service. In todays world where customer service for the most part has gone down the toilet, it is a pleasure to to have a company such as yours that care about previous and future customers. Keep up the good work.

Thanks again
Frank Taylor